Terms of Service

Last updated: 7/23/2025

1. Acceptance of Terms

By accessing and using FareLink's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

FareLink provides a platform that connects passengers with independent drivers. We facilitate the booking and payment process but do not provide transportation services directly. Drivers are independent contractors responsible for their own vehicles and services.

3. User Responsibilities

For Passengers:

  • Provide accurate pickup and destination information
  • Be present at the pickup location at the scheduled time
  • Treat drivers with respect and courtesy
  • Pay the agreed fare amount
  • Follow safety guidelines and local laws

For Drivers:

  • Maintain valid licenses and insurance
  • Provide safe and professional transportation
  • Arrive promptly at pickup locations
  • Keep vehicles clean and well-maintained
  • Comply with all applicable laws and regulations

4. Payment Terms

Fares are set by individual drivers. Payment processing is handled through secure third-party providers. FareLink charges a monthly subscription fee to drivers for platform access. All payments are non-refundable except as required by law.

5. Limitation of Liability

FareLink acts as an intermediary platform and is not liable for any damages, injuries, or losses that may occur during transportation. Drivers are independent contractors responsible for their own actions and vehicles.

6. Account Termination

We reserve the right to terminate or suspend accounts that violate these terms or engage in fraudulent, unsafe, or inappropriate behavior. Users may also delete their accounts at any time.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes, and continued use of the service constitutes acceptance of the modified terms.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]